Head of Licensees and Partnerships
Technology will continue to play a key role in adviser education
The COVID-19 pandemic pushed fast forward on digital platforms as tools to engage, work, and learn, creating a steep learning curve for many advisers. Using technology for education can only lead to better professional development and growth, and ultimately improve client outcomes. By embracing new ways of learning and developing new skills, advisers can enjoy greater flexibility and the ability to access more content than ever before.
Being capable and knowledgeable is critical to advisers’ ability to provide the highest level of support to their clients, and the flexibility of online learning enables them to spend more time supporting the growth of their business and client base.
For advisers in regional areas, online learning has been extremely beneficial in removing their barriers of travel time and being away from the office and their families, whist being able to access leading educational content and support.
We have always believed in providing advisers with practical support and guidance to go above and beyond their annual training requirements, with the aim to improve the quality and depth of advice they provide. Through the TAL Risk Academy, we have delivered virtual masterclasses – a place where advisers can interact, discuss case studies, and ask questions to ensure they are provided with as much value digitally as they would face-to-face. Last year we saw strong growth in our Risk Academy course enrolments, which is testament to the demand for digital classrooms.
Adopting technology alongside in-person training will supercharge adviser education options
Ongoing education is fundamental to a financial adviser’s ability to continue to grow and expand its skill base and offering.
We recognise that advisers must be supported for continuing education to be ingrained in their business. In 2021 we are more determined than ever to provide a valuable service that helps advisers businesses grow and provide value to their clients. This includes a commitment to helping new entrants into the industry with structured training options to help meet their professional year requirements.
As we look towards the future, I believe face-to-face training will continue to be in demand amongst a majority of advisers. Humans learn through shared experiences, and while there are benefits to digital learning, there is still a great opportunity for advisers to learn from being with their peers and being part of the professional community.
Having a mix of adviser education formats, including online, face-to-face, and on demand, will ensure advisers are able to capitalise on this new-found flexibility and find options that suit all schedules, ultimately resulting in a stronger industry for all.