Asteron Life client communications are now online
Asteron Life client communications dated 23 May 2026 onwards are now available online through Inforce Management (IFM) in the TAL Adviser Centre.
Letters will appear in IFM as soon as they're issued, and you’ll be able to access them for up to two years before they’re archived. This means your Asteron Life, TAL Accelerated Protection and Protection Plans client communications are all in one place.
During the transition, you'll continue to receive postal copies as usual until post is turned off on 29 June 2026.
Accessing communications in IFM
Communications dated before 23 May 2026 won't be available online, but you can request earlier correspondence by logging a service request via IFM.
Learn how to access and view client communications in Inforce Management
A step-by-step guide to accessing communications in IFM
1. Log into TAC and select Inforce Management from the side menu.
2. Search either the client's name or policy number and select the client from the drop-down options.
3. On the policy page, you'll see a list of options for the policy.
4. Select Correspondence to view the list of communications sent to the client from 23 May 2026.
Watch a quick video walkthrough of IFM
Need help?
If you have questions or need support, contact your TAL sales team or the Adviser Service Centre on 1300 286 937 (Monday to Friday, 8am–7pm AEST).