Happy holidays!
Support for you and your clients over the festive period
We hope you’re looking forward to a well-earned break over the holiday season. However, if you need any help during this time, rest assured our team will be here to assist every day except the public holidays and will be back to normal business hours from Monday 5 January 2026.
If you have any new business you’d like in force for 2025, we recommend sending submissions to us by 5pm AEDT on Monday 22 December. Our new business processing team will be available until COB Tuesday 23 December to support you and your clients if you need a hand.
To ensure your clients can enjoy peace of mind over the break, we encourage any lodgements relating to claims be prioritised prior to the holiday period.
Our adviser and customer service teams will be available to help during this time as well. Below are their hours if you need them:
If you need a hand or have any questions in the meantime, please get in touch with your local TAL sales team or the Adviser Service Centre:
From all of us at TAL, thank you for your partnership and support this year and our best wishes for a safe and happy summer – we’re looking forward to seeing you in 2026.