Helping your BT, St.George and Westpac clients stay informed
From 29 July to the end of September we’ll be contacting some clients to update their details.
We’re always striving to ensure you and your clients receive the best possible service experience. Having up-to-date contact details on file helps us ensure your BT, St.George and Westpac clients can enjoy prompt and personalised customer service, receive communications in their preferred format, and have easy access to new communication channels in the future.
From 29 July 2024 to the end of September, we’ll be reaching out to some clients via mail, email and SMS to ask them to update their details. We will provide them with a secure link to an online form where details can be completed easily.
Please note: Clients will be asked for their date of birth, policy number and payment frequency to verify their identity.
As an incentive, clients who update their details by 30/09/2024 will go into the draw to win 1 of 5x $500 MasterCard e-Gift Cards^. Clients will also need a valid address to participate.
We wish to assure advisers and your clients that these communications are genuine and should not be dismissed as a scam. The link we’ve supplied to clients takes them to a secure online form where they can update their contact details.
LEGAL INFORMATION:
^ TAL Life Insurance Services Limited (TLISL) - Win 1 of 5 $500 MasterCard E-Gift Cards (Competition). Subject to the Terms and Conditions, the Promoter is offering customers a chance to win one of five MasterCard E-Gift Cards valued at $500 each. Entry commences on 12:00am AEDT on 29 July 2024 and will run for two months until 11:59pm AEST on 30 September 2024 (Entry Period) unless a subsequent draw is required per the terms and conditions of the Competition (see below). To be eligible to participate in the Competition, customers must submit a completed webform and comply with the terms and conditions of the competition. The Promotion is not open to existing customers who do not have a valid postal address with TLISL. The Draw will take place at 363 George Street, Sydney, NSW 2000 on 7 October 2024. Winners will be notified via phone and email within two (2) business days of the Draw. Winners will also be and published on www.tal.com.au/TLISL-terms-and-conditions in line with the terms and conditions of the Competition. The maximum retail value of the collective prize pool is $2,500. To be eligible at time of the draw, the entrant must be an eligible entrant and have submitted a completed webform. View eligibility criteria and full terms and condition: www.tal.com.au/TLISL-terms-and-conditions. Promoter: TAL Life Insurance Services Limited.