Thanks for your support

Through a challenging year, we’ve been so grateful for your support. If you need a hand over the holidays, our team will be here to help.
family sitting outside

 niall mcconville

General Manager, Retail Distribution

Niall McConville

Throughout 2020, we’ve been inspired by the incredible ways you’ve adapted and stepped up for your clients in a year that’s presented challenges for all of us, professionally and personally, and for our communities.

We’re honoured to have such dedicated partners and proud of how we’ve worked together in such a year. From all of us at TAL, thank you for that commitment and your continued support.

As 2020 comes to an end, we hope you’ll be taking some well-deserved time off to relax with family and friends. If you want to wrap anything up before the end of the year or need a hand over the holidays, we’ll have plenty of hands on deck to support you and your clients.

Supporting you and your clients over the holidays

During the holiday period, we’ll be here to help every day except the public holidays and back to normal business hours from 4 January 2021.

If you have any new business you’d like in force for 2021, we recommend sending submissions to us by 5pm on 21 December. Our new business processing team will be available until 5pm on New Year’s Eve to support you and your clients if you need a hand.

We encourage any lodgements relating to claims be prioritized prior to the holiday period to ensure our customers are able to relax and enjoy this time with their family, knowing they’re being taken care of.

Our adviser and customer service teams will be available to help over the break as well. Here’s what they’ll be up to if you need them:

 our holiday opening hours infographic

Need a hand?

Please get in touch with your local TAL sales team or contact the Adviser Service Centre if you have any questions:

Phone: 1300 286 937, Monday to Friday, 8am – 7pm (AEDST)
Email: acceleratedservice@tal.com.au

Thanks again for your incredible support and dedication to helping your clients throughout 2020. From all of us at TAL, we hope you and your loved ones have a safe and happy holiday season.

 

 

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